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Automotive Repair Limited Warranty Agreement

Our repair facility shall guarantee for a period of 12 months or 12,000 miles, which ever shall first occur, the actual repair costs only of faulty parts and labor furnished while performing the work (if any) shown on this invoice. To request repairs at any participating Automotive Service Association member facility, you must receive authorization from the original repair facility prior to having warranty work performed.

The Automotive Service Association (ASA) is an automotive trade association supplying technical and management information and member services to the automotive service industry. ASA will not be held liable for the quality of parts and/or services covered under the provisions of this warranty or be required to perform or be responsible for such work.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY BECAUSE OF LOCATION.

A. LIMITED WARRANTY TERMS

  1. This warranty covers materials and labor to correct any defect in workmanship arising from repairs performed under the original attached invoice. It does not cover incidental or consequential losses, ie., towing, loss of earnings, per diem expenses, rental car costs, or any other claims of any nature whatsoever. Member facility's obligations under this warranty is limited to replacing or repairing damaged and/or defective parts and the labor incurred in the performance of that task. If the Member Repair Shop has not shown on the invoice that it specifically replaced or repaired an item, it is not covered under the warranty.
  2. The work performed could fail due to no fault of the repairing facility. Adjacent or related parts to the repaired areas could fail, causing damage to the original repair. Under these circumstances this warranty will not be applicable.
  3. Any damage caused by neglect, abuse, misuse or collision is not covered by this warranty.
  4. This limited warranty is limited to the customer listed on the reverse side of this document and is not transferable.

B. HOW TO OBTAIN WARRANTY SERVICE - INSTRUCTIONS:

  1. Always take a vehicle back to the original member repair facility whenever possible.
  2. If your vehicle requires out of town warranty service, place a collect * call to the number listed by the original member repair facility. They will give you instructions on how to get it repaired.
  3. When warranty repairs are performed at a location other than the original member repairing facility, the maximum amount to be paid by the original member repairing facility shall be limited to no more than the cost of the original repair as shown on the invoice.

C. INSTRUCTIONS TO REPAIR FACILITY MAKING WARRANTY REPAIRS

  1. Determine the validity of the warranty.
    a. Is the vehicle still within the warranty period?      (   )Yes   (  )No
    b. What is the mileage on the vehicle? _________
    c. Is this the same vehicle shown on the warranty? (   )Yes   (   ) No
    d. Is this request for coverage made by the customer named, or an     authorized representative?                                 (   )Yes   (   )No
  2. Diagnose the trouble as accurately as possible.
  3. Prepare a written estimate of the cost of repair.
  4. Call the member repair facility (collect*) while the customer is there, and discuss any repairs necessary, and price thereof, and determine if needed repairs are covered by warranty. No payment will be made for more than the agreed upon price.

D. TRANSMISSION MAINTENANCE (if applicable) - INSTRUCTIONS TO     CUSTOMER:

  1. Have transmission checked within 2 weeks or 500 miles, whichever occurs first, from date of delivery. The transmission should be checked for fluid levels, leaks, noises, shift pattern, shift quality and overall performance. The member repair shop will do this for you without charge.
  2. Check fluid level in the transmission at least once a week for the first 60 days and every 30 days thereafter.
  3. Change fluid, clean pan, replace filter and make any necessary adjustments in accordance with the member shop recommendations of ______ miles or _____ months, whichever occurs first.
  4. Save your receipts and invoices to prove proper maintenance.
  5. This warranty will not be valid if the vehicle has been used for towing purposes unless a proper transmission cooler has been installed on the vehicle.

* WHEN MAKING A COLLECT CALL: HAVE OPERATOR SPECIFY THE CALL IS   IN REFERENCE TO A WARRANTY REPAIR CLAIM.

 © 1997, Automotive Service Association

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